Products
What is Palo Santo?
Bursera graveolens, commonly known as Palo Santo, is a wild tree native to coastal South America. The name translates to "Holy Wood" in Spanish. It has been traditionally used by indigenous cultures for its purifying properties.
How do you use and burn Palo Santo?
To use, ignite the Palo Santo stick with a lighter and let it burn for approximately one minute. Waft the smoke throughout your space to cleanse the energy. Afterward, place the stick in an incense burner to allow it to smolder. Always handle fire with caution and place the used stick in a fireproof container.
What is smudging?
Smudging is a ritual for cleansing the energy of a space, object, or person. Light the Palo Santo as instructed above and walk through the area, focusing on clearing away unwanted energy while fanning the smoke.
What essential oils and botanicals does Luna Sundara offer?
We carry a variety of wildcrafted botanicals, including dragon’s blood, Palo Santo, molle, and muña essential oils, among others. Each botanical is sustainably sourced and carefully distilled to ensure purity and quality.
Can I apply essential oils directly to the skin?
It’s best to dilute essential oils with a carrier oil, such as coconut, jojoba, or almond oil, before applying them to the skin. A safe dilution ratio is typically 1-2%, which means 1-2 drops of essential oil per teaspoon of carrier oil. Essential oils are highly concentrated, and applying them directly may cause skin irritation or sensitivity. Always follow the instructions on each bottle and perform a patch test on a small area of skin before broader use, especially if you have sensitive skin.
Can I ingest essential oils?
No, essential oils should not be ingested. Always follow the usage instructions provided on each bottle.
How should I store my essential oils?
Essential oils should be stored in glass containers, kept out of direct sunlight, and away from heat and flames. Keep them in a temperature-controlled area and out of reach of children.
Are Luna Sundara essential oils pure?
Yes, all our essential oils are 100% pure and undiluted, without any synthetic additives.
How do I use essential oils?
Essential oils can be used in several ways:
- Inhaled (directly or via a diffuser)
- Diluted with a carrier oil and applied to the skin
- Added to personal care products such as shampoos or lotions
Always read the instructions provided with each oil before use.
What types of pottery products do you offer?
We offer handmade pottery from Chulucanas, Peru, including incense and Palo Santo holders. These pieces are crafted using traditional techniques passed down for centuries. We also collaborate with a ceramic studio in Lima that creates stoneware ceramics.
What home decor items do you offer?
Our home decor selection includes handwoven wool cushion covers, rugs, and ceramic pieces, all inspired by Peruvian culture.
Sustainability
Where are Luna Sundara products sourced from?
All of our products are sustainably sourced from local communities in Peru and Ecuador. We work closely with artisans to ensure ethical and environmentally friendly production practices.
What is wildcrafting?
Wildcrafting is the practice of sustainably harvesting plants from their natural habitat. All of our botanicals are wildcrafted, supporting local communities and promoting environmental responsibility.
How is Palo Santo harvested and distilled?
Our Palo Santo is sustainably harvested from fallen trees in Ecuador and Peru. We distill Palo Santo essential oil in a way that promotes reforestation and supports local communities.
Shipping
Do you ship internationally?
Yes, we ship internationally. All taxes and duties are included in the final price at checkout, ensuring no surprise fees upon delivery. We use FlavorCloud to ensure a seamless and secure shipping process. If you're a vendor in a country we don’t currently serve, contact us for a vendor application.
How quickly will my order be processed?
Orders are processed within 1-3 business days, excluding items on backorder. You will receive email notifications if any items are temporarily unavailable.
What are my shipping options?
We offer USPS First-Class, Priority, and Overnight shipping. Orders over $50 ship for free within the continental U.S. (excluding Alaska, Hawaii, and Puerto Rico).
Can I track my order?
Yes, you will receive a tracking number via email once your order has shipped.
Do you offer gift wrapping or special packaging?
We offer eco-friendly packaging but do not currently provide specific gift-wrapping services. However, we can handwrite notes for your loved ones.
Returns
Can I return an item I purchased online?
Yes, unopened items in their original condition can be returned within 10 days of delivery for a full refund. Once we receive and confirm the return, we will issue a refund to the original payment method.
How do I return an item?
To return an item, please contact us at orders@lunasundara.com to obtain a Return Authorization (RA) Number. Repack the item securely, clearly writing the RA Number on the outside of the box. Use the provided return label to ship the item back via USPS.
What if I selected the wrong shipping option?
If you selected an incorrect shipping option, contact us at orders@lunasundara.com before your order ships, and we will adjust the method or refund any cost difference. If the order has already shipped, you may return it per our return policy, but shipping costs are non-refundable.
My item was damaged. How can I return it?
If your item arrives damaged, please contact us within 5 days of delivery. Save the packaging, and we will provide instructions for returning the item at our cost.
Vendors
Which stores carry Luna Sundara products?
Please use our Store Locator to find a retailer near you.
How can I carry Luna Sundara products at my store?
Please contact us through our vendor inquiry form on the website to learn more about carrying our products.
What payment methods do you accept?
We accept all major credit cards, PayPal, and other popular payment methods for online purchases.
Do you offer wholesale options?
Yes, we offer wholesale options for select retailers. Please contact us through the vendor inquiry form for more information.